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FAQ

Processing Time, shipping & Delivery Policy

Our processing time is currently 7 days (this does not include shipping time). 

We ship to worldwide. For Canadian orders, you can usually expect your order within 2-10 business days. For USA, you can expect your order to come up to 10-14 business days. For Anywhere other than US & Canada, you can expect your order within 3 weeks. We are not responsible for any custom/duty charges.

Standard Canadian and US shipping is NOT tracked or insured, so there is no insurance for replacement if your order does not arrive. There is no way to track your order if it is sent via standard  (lettermail) shipping. It is sent lettermail, so orders with multiple items may ship in separate packages.

We ship all items via Canada Post. 

Cleaning

Please spot clean all bows and they may not stand up in heavy duty washing machines. Lay Flat to dry.

 

Liability

Please supervise your little ones at all times. Headbands should not be worn while unsupervised. 

Return Policy

Returns will be considered on an individual basis. Please contact us via email at modabellababyboutique@gmail.com with your concern and we will be happy to help.  Return shipping cost is customer's responsibility. Tracked and insured shipping is highly recommended. Lost packages are not the responsibility of Moda Bella Baby. Returns must be within 30 days of purchase and item must be in new condition.

Any other questions? Drop us a line! modabellababyboutique@gmail.com